Effective Date: 12-Aug-2026
Last Updated: 12-Aug-2026

Welcome to Deofumes.

These Terms & Conditions (“Terms”) govern your access to and use of the Deofumes website and your purchase of products through our online store.

By accessing our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or place an order.

In these Terms, “Deofumes,” “we,” “us,” and “our” refer to Deofumes, while “you” and “your” refer to the person accessing the website or purchasing our products.

 

1.  About Deofumes

Deofumes is a perfume and fragrance brand offering products for purchase through its online store.

Legal / Registered Company Name: Deofumes
Registered Address: Sharjah Media City , Sharjah, UAE

 

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

• Use the website for any unlawful or fraudulent purpose
• Attempt to gain unauthorised access to the website or its systems
• Interfere with the operation or security of the website
• Introduce viruses, malware, or other harmful material
• Copy, reproduce, modify, distribute, or exploit website content without permission
• Use automated systems to collect or extract website content without our prior written permission
• Provide false, misleading, or inaccurate information
• Use another person’s account or payment information without authorisation

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

 

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, specifications, images, prices, and other information displayed on our website are accurate and up to date.

However:

• Product colours or appearance may vary slightly depending on your device or screen settings.
• Product images are provided for illustrative purposes and may not always represent the exact appearance of the physical product.
• Fragrance experiences may vary between individuals due to skin type, environment, application, and other factors.
• Product availability may change without prior notice.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

 

4. Product Availability

All products displayed on our website are subject to availability.

The addition of a product to your cart does not guarantee that the product will remain available until your order is completed.

If a product becomes unavailable after you place an order, we will contact you and may offer an alternative, allow you to cancel the affected item, or provide a refund where applicable.

 

5. Prices and Taxes

All product prices displayed on the website are stated in AED / CURRENCY, unless otherwise indicated.

Prices may include applicable taxes where required by law.

Any applicable delivery or additional charges will be displayed during the checkout process before you complete your purchase.

We reserve the right to change product prices at any time. However, changes made after an order has been successfully accepted will not affect that order unless required by law or agreed with you.

In the event of an obvious pricing or information error, we reserve the right to contact you before processing the order.

 

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation acknowledging that we have received your request.

An order will be considered accepted when we confirm its acceptance and/or begin processing it, subject to product availability and successful payment or payment verification.

We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraudulent or unauthorised activity
• Payment issues
• Incorrect or incomplete customer information
• Delivery restrictions
• Other legitimate business or legal reasons

If we cancel an order for which payment has already been received, the applicable amount will be refunded in accordance with our Refund Policy.

 

7. Customer Information

You are responsible for ensuring that all information provided when placing an order is accurate, complete, and up to date.

This includes:

• Name
• Phone number
• Email address
• Billing information
• Delivery address
• Any other information required to process your order

We are not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete information provided by you.

 

8. Payment

We accept the payment methods displayed on our website at the time of purchase.

Where payment is made through a third-party payment provider, the transaction may also be subject to that provider’s terms and conditions.

We reserve the right to verify payment information and may delay or cancel an order where payment cannot be successfully authorised or verified.

 

9. Shipping and Delivery

Orders will be delivered according to the terms outlined in our Shipping Policy.

Estimated delivery times are provided for guidance and may be affected by factors beyond our reasonable control, including incorrect delivery information, courier delays, public holidays, weather conditions, operational disruptions, or other unforeseen circumstances.

For complete information regarding delivery, please refer to our Shipping Policy.

 

10. Order Cancellation

You may request cancellation of an order subject to the applicable cancellation conditions and whether the order has already been processed or dispatched.

Once an order has been dispatched, cancellation may no longer be possible and the applicable return or refund procedures will apply.

To request a cancellation, please contact us using the details provided on our website.

 

11. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

Please review that policy before placing an order.

Nothing in our return or refund procedures is intended to limit any consumer rights that cannot legally be excluded under applicable UAE law.

 

12. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as reasonably possible.

We may request relevant information, photographs, order details, or other evidence to assess the issue.

Where a product is confirmed to be defective, damaged, or incorrectly supplied, we will provide an appropriate remedy in accordance with applicable law and our relevant policies.

 

13. Fragrance-Specific Considerations

Perfume is a personal-use product, and fragrance performance may vary between individuals.

Factors such as skin type, body chemistry, weather, humidity, application method, storage conditions, and individual perception can influence how a fragrance smells and how long it lasts.

Differences in personal fragrance experience do not necessarily indicate that a product is defective.

Customers should follow any product-specific storage, handling, and usage instructions provided with the product.

 

14. Promotions and Discounts

From time to time, Deofumes may offer promotions, discounts, bundles, vouchers, or other special offers.

Unless otherwise stated:

• Promotions are subject to availability.
• Promotional offers may have specific eligibility requirements.
• Promotional codes must be applied according to the instructions provided.
• Offers cannot be combined unless expressly stated.
• We reserve the right to withdraw or amend a promotion where permitted by law.

Specific terms applicable to an individual promotion will take precedence over these general Terms where there is any inconsistency.

 

15. Gift Cards and Vouchers

If Deofumes offers gift cards, vouchers, or promotional credits, their use may be subject to additional terms communicated at the time of issue.

 

16. Intellectual Property

All content available on the Deofumes website, including but not limited to:

• Brand names and logos
• Product names
• Product images
• Photography
• Graphics
• Text
• Designs
• Website layouts
• Videos
• Illustrations
• Icons
• Other visual or written materials

is owned by or licensed to Deofumes and is protected by applicable intellectual-property laws.

You may access and use website content for personal, non-commercial purposes in connection with using our website and purchasing our products.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

 

17. User Reviews and Submitted Content

If you submit a review, testimonial, comment, photograph, or other content to Deofumes, you confirm that:

• The content is accurate to the best of your knowledge.
• You have the necessary rights and permissions to submit it.
• The content does not violate the rights of another person.
• The content does not contain unlawful, defamatory, offensive, or misleading material.

By submitting content, you grant Deofumes permission to use, reproduce, publish, display, and distribute that content for legitimate business, marketing, and promotional purposes, subject to applicable law.

We reserve the right to remove or decline to publish content that violates these Terms or our reasonable content standards.

 

18. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, social-media platforms, delivery services, or other external services.

We do not control and are not responsible for the content, availability, security, or privacy practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

 

19. Website Availability and Security

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

• Available without interruption
• Free from errors
• Free from viruses or other harmful components
• Compatible with every device or browser

We may temporarily suspend, modify, restrict, or discontinue any part of the website where reasonably necessary for maintenance, security, technical, operational, or business purposes.

 

20. Limitation of Liability

To the extent permitted by applicable law, Deofumes will not be responsible for losses arising from circumstances beyond our reasonable control, including delays or disruptions caused by third-party service providers, delivery partners, telecommunications networks, technical failures, natural events, or other unforeseen circumstances.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable UAE law.

 

21. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold Deofumes, its owners, employees, representatives, and service providers harmless from claims, losses, liabilities, damages, or expenses arising from:

• Your unlawful use of the website
• Your violation of these Terms
• Your misuse of our products or website
• Your violation of another person’s rights
• Information or content submitted by you that violates applicable law or third-party rights

 

22. Force Majeure

We will not be responsible for failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, epidemics, pandemics, war, civil unrest, government action, strikes, transportation disruptions, telecommunications failures, cyber incidents, or other events that could not reasonably have been prevented or anticipated.

 

23. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

 

24. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, services, or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

 

25. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates.

Any dispute arising in connection with these Terms or your use of our website shall be subject to the jurisdiction of the competent courts, unless otherwise required by applicable law.

 

26. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where permitted by law.

The remaining provisions will continue to remain in full force and effect.

 

27. Contact Us

If you have questions about these Terms, your order, or our services, please contact us:

Deofumes
Legal / Registered Company Name: Deofumes
Registered Address: Sharjah Media City , Sharjah, UAE
Email: info@deofumes.ae
Phone: +971 58 910 7432
Website: https://deofumes.ae/